Shipping policy

Thank you for shopping with Kaye's Kreative Korner! Below you'll find details about how we process and ship your order.

📦 Processing Time

All custom and made-to-order items are carefully handcrafted. Orders typically take 7-14 business days (Monday-Friday) to process before shipping.
Please note: Processing times may be longer during high-demand periods.

🚚 Shipping & Delivery Estimates

We offer multiple shipping options at checkout. Estimated delivery times begin after the processing period and are as follows:

Standard Shipping: 5–7 business days
Expedited Shipping: 1-3 business days

Delivery estimates are provided by the carriers and are not guaranteed.

🔎 Tracking Your Order

You will receive a confirmation email with tracking information once your order has shipped. Please track your package and ensure someone is available to receive it.

📭 Lost, Delayed, or Undelivered Packages

Once your package is handed off to the carrier, we are not responsible for delays, lost items, or delivery issues due to:

Carrier errors or delays
Incorrect shipping addresses entered at checkout
Weather or other unforeseen events

If your package is marked as delivered but you haven’t received it:

Check with neighbors, your local post office, or building management.
Contact the carrier to file a claim.
Email us—we’ll do our best to help, but refunds will not be issued for carrier-related issues. Store credit or replacement may be offered at our discretion.

🧾 Incorrect Shipping Address

Please double-check your shipping address before placing an order.
We are not responsible for orders shipped to incorrect or incomplete addresses. If returned, reshipping fees will apply.

🌍 International Shipping

We ship internationally to select countries.
Buyers are responsible for any customs duties, VAT, or import taxes. Delivery times vary and may be delayed due to customs, please plan ACCORDINGLY.

💬 Need Help?

If you have any questions about your shipment, feel free to contact us at info@kayeskreativekorner.com